Preorder Rank Discounts & Customer Benefits

Fixed Per-Application Cap

The amount of Credit applied in a single application is the lowest of

• 20% of the current confirmed award.
• The remaining unused balance.
• The Eligible Merchandise Subtotal after other Program discounts.

20-Business-Day Credit Interval

Once SIVALI confirms a Credit application in writing, no other Credit application is permitted from Business Day 1 through Business Day 20. The next application may be confirmed no earlier than Business Day 21. If confirmation occurs on a non-Business Day, the next Business Day is Day 1. Business Days are Monday through Friday, excluding U.S. federal holidays, and are measured in Pacific Time. Separate orders, invoices, deposits, or order types do not create a second application or reset the interval.

180-Day Benefit Period

The Benefit Period begins on the Pacific Time calendar date on which SIVALI receives all amounts due for the qualifying initial preorder. That date is Day 1. The Benefit Period expires at 11:59 p.m. Pacific Time on Day 180. Weekends and holidays count and do not extend the period. A 20-business-day Credit interval does not extend the 180-day Benefit Period. The only exception is Credit restored after a cancellation attributable to SIVALI under Section 08.

Activation And Final Eligibility

Only follow-up orders accepted by SIVALI in writing after the initial preorder has been paid in full and SIVALI has issued written activation confirmation may receive Program benefits. All amounts due for each such follow-up order must be received before the Benefit Period expires. The only exception is an order using Credit validly restored under Section 08, which must be paid in full within the restoration period stated in writing.

Applied Credit

Applied Credit is final for that order, counts as the single use for the applicable interval, and cannot be withdrawn, transferred, reallocated between orders or order types, or applied retroactively, except when SIVALI reverses the application under Section 08.

Calculation Order

Calculation order: The additional 5% or 8% is applied first, followed by Account Credit. Credit has no cash value, is non-transferable, and cannot be combined across legal business accounts.

A cancellation, return, or refund attributable to the customer does not restore applied Credit; the Credit is forfeited. The rules for restoring Credit after a cancellation attributable to SIVALI appear in Section 08.

Except for the specific termination and refund that apply when the initial order falls below 20 units, as stated in Section 08, references to cancellations, returns, refunds, chargebacks, or order changes explain only how Program benefits are treated and do not create a separate cancellation, return, or refund right.

Full Payment And Activation Requirement

The extra 5% or 8% and Account Credit apply only after SIVALI receives all amounts due for the qualifying initial preorder and issues written activation confirmation. An order submitted or paid for before activation, including any additions made before activation, does not become eligible later.

How The Cumulative Limit Works

Only merchandise that actually receives the additional 5% or 8% counts toward the 180-day cumulative limit. Canceled, returned, or refunded merchandise is removed from the cumulative total, and the discount is recalculated

Twenty-Business-Day Credit Rule

The extra 5% or 8% may apply to each qualifying order. Account Credit, however, may be applied to only one order in each rolling 20-business-day interval. No other order in that interval may receive Account Credit.

Separate Invoices Do Not Reset The Interval

Even when orders are confirmed or invoiced separately, they do not permit an additional Credit application or restart the 20-business-day count.

Benefit Application Order

For a qualifying follow-up International Direct-Ship Order, the extra 5% or 8% is applied first, followed by Account Credit if the order is eligible for the interval's single Credit application.

Other Promotions

Unless SIVALI confirms otherwise in writing, Program benefits cannot be combined with other promotions, special pricing, or special discounts.

Account Eligibility

Participation is limited to verified legal B2B accounts. Each legal entity may enroll only once. SIVALI may treat affiliates, branches, DBAs, and entities under common ownership or control as one account. Benefits cannot be transferred, combined, or shared across accounts.

Rank, Ties, And Vacancies

The official rank is determined by the recorded receipt time of the first qualifying 30% deposit. Customers whose deposits have the exact same recorded timestamp share the same rank and benefits; the next available rank equals the shared rank plus the number of tied customers. A rank vacated later is not reassigned.

No Post-Deposit Increase To The Initial Program Order

After the first qualifying 30% deposit is received, added SKUs, quantities, supplemental deposits, replacement orders, or separate orders do not increase the qualifying initial-order amount and cannot increase the rank discount, benefit tier, Credit award, or 180-day benefits. After activation, a separate order may use the already-established benefits only if it independently qualifies as a follow-up order.

Initial-Order Reduction And 20-Unit Minimum

An initial order with fewer than 20 units is not accepted and does not establish an order, rank, or benefits under the Program. If canceling any SKU or reducing any quantity before shipment causes the initial order to fall below 20 units, the initial order is canceled in full, and SIVALI refunds all amounts actually received. If the reduction was requested by the customer, it is treated as the customer's abandonment of the order. In all cases, the rank and all benefits terminate, and any Account Credit or additional discount already used on other orders based on that initial preorder must be repaid separately. If the reduced order remains at 20 units or more, the tier and unused benefits are recalculated using the eligible merchandise retained; any excess benefit already used is deducted from any refund or becomes immediately due.

Full Cancellation Of Initial Preorder

If the initial preorder is canceled in full, the official rank and all benefits arising from that preorder terminate, any Program benefit already used based on that preorder must be repaid, and the vacated rank is not reassigned.

Follow-Up Direct-Ship Minimum

Every follow-up International Direct-Ship Order must total at least 20 units. SIVALI does not accept or ship a direct-ship B2B order with fewer than 20 units.

Applied Credit Is Final

Once Account Credit is applied in a written confirmation issued by SIVALI, it is fixed to that order, counts as the single application for the applicable 20-business-day interval, and cannot be withdrawn, transferred, reallocated, or applied retroactively.

Cancellation, Return, Or Refund Attributable To The Customer

Applied Credit is forfeited and is not restored, even if a cash deposit or payment is refunded. That application continues to count as the single Credit use for the applicable interval.

Cancellation Attributable To SIVALI

SIVALI reverses the affected Credit application and restores the Credit. The canceled order does not count as the interval's Credit use. Restored Credit remains valid until the later of

• Its original expiration date
• The date that is 30 calendar days after SIVALI issues written cancellation confirmation. This limited exception extends only the restored Credit and does not extend the additional 5% or 8% or any other Program benefit.

Additional Discount Adjustments

Canceled, returned, or refunded merchandise is removed from the 180-day cumulative discounted merchandise total, and the additional 5% or 8% is recalculated using the merchandise actually retained. Any excess additional discount is deducted from any refund or becomes immediately due.

Benefit Treatment Only

Except for the specific termination and refund that apply when the initial order falls below 20 units, as stated above, references to cancellations, returns, refunds, chargebacks, or order changes are included solely to explain how Program benefits are treated and do not create any separate right. All other matters remain governed by SIVALI's applicable written order terms and policies.

Written Documents And Trademarks

Product selection, SKU quantities, order acceptance, final pricing, and all amounts due are governed by SIVALI's written order confirmation and related invoices. The names and trademarks of Mercedes-Benz, BMW, and Audi are used only to identify vehicle applications. SIVALI is not affiliated with, authorized by, sponsored by, or officially associated with those manufacturers.